Bank Float Sales & Service Representative (Float Teller)

OVERVIEW

• Are you a people person? Be a First Citizens person. Join our branch team and make a difference.

   

  The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

   

  The successful candidate will demonstrate:

   

  Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

   

  Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

   

  Adaptability: Has the ability to learn and adapt quickly to new information and technology

   

  Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

   

  Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently

   

  Agility: Able to process information and move quickly through problem resolution

RESPONSIBILITIES

• The essential functions of the job include, but are not necessarily limited to, the following:

   

  Engaging customers in conversation to understand their banking needs and preferences

   

  Processing transactions accurately and efficiently

   

  Providing assistance with account servicing needs

   

  Facilitating customer awareness and education of bank services, including digital banking capabilities

   

  Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

   

  This position will provide coverage to multiple branches and will be paid mileage

QUALIFICATIONS

• High School Diploma or GED and 6 months customer service experience

   

  Preferred Area of Experience: Sales

   

  License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. Required

   

  Skill(s): Financial literacy, Knowledge of retail banking products and services

For immediate consideration please apply via the following link:

Bank Float Sales & Service Representative (Float Teller)