Bank Sales & Service Representative (Teller)

First Citizens Bank
Published
November 13, 2022
Location
Benson
Category
Default  
Job Type
Base Salary
Hourly Rate
Job Hours
Monday - Thursday 8:15am-5:15pm Friday 8:15am-6:15pm
Street Address
301 East Main Street

Description

OVERVIEW

  • Are you a people person? Be a First Citizens person. Join our branch team and make a difference.

     

    The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

     

    The successful candidate will demonstrate:

     

    Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

     

    Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

     

    Adaptability: Has the ability to learn and adapt quickly to new information and technology

     

    Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

     

    Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently

     

    Agility: Able to process information and move quickly through problem resolution

 

RESPONSIBILITIES

  • The essential functions of the job include, but are not necessarily limited to, the following:

     

    Engaging customers in conversation to understand their banking needs and preferences

     

    Processing transactions accurately and efficiently

     

    Providing assistance with account servicing needs

     

    Facilitating customer awareness and education of bank services, including digital banking capabilities

     

    Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

 

QUALIFICATIONS

  • High School Diploma or GED and 6 months customer service experience

     

    Preferred Area of Experience: Sales

     

    Skill(s): Financial literacy, Knowledge of retail banking products and services

 

For immediate consideration please apply via the following link:

Bank Sales & Service Representative (Teller)

Only registered members can apply for jobs.

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