Bank Sales & Service Representative (Teller)

First Citizens Bank
March 13, 2023
Job Type
Base Salary
Hourly Rate
Job Hours
Monday - Friday 8:15am-5:15pm
Street Address
115 South Wilson Ave



  • Are you a people person? Be a First Citizens person. Join our branch team and make a difference.


    The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.


    The successful candidate will demonstrate:


    Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation


    Customer Service Skills: Demonstrates professionalism and empathy in customer interactions


    Adaptability: Has the ability to learn and adapt quickly to new information and technology


    Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships


    Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently


    Agility: Able to process information and move quickly through problem resolution


  • The essential functions of the job include, but are not necessarily limited to, the following:


    Engaging customers in conversation to understand their banking needs and preferences


    Processing transactions accurately and efficiently


    Providing assistance with account servicing needs


    Facilitating customer awareness and education of bank services, including digital banking capabilities


    Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs


    This position will provide coverage to multiple branches and will be paid mileage



  • High School Diploma or GED and 6 months customer service experience


    Preferred Area of Experience: Sales


    License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. Required


    Skill(s): Financial literacy, Knowledge of retail banking products and services

For immediate consideration please apply via the following link:

Bank Sales & Service Representative (Teller)

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