Clinical Operations Specialist

January 13, 2022
8368 U.S. Highway 70 West
Job Type
Base Salary
Competitive base pay with benefits including Health, Dental & Vision insurance, 401k with match & immediate vesting, tuition reimbursement.
4 years related experience
Education Requirements
HS Diploma or GED


For more info & to apply: Clinical Operations Specialist

Do you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic, Hospital and Bio Supplies - develop, produce and market innovative medicines, solutions and services in more than 100 countries and regions. 

Position Overview:

To provide support services to Health Management Services by providing telephone first contact communications, maintaining HMS medical records and providing administrative and clerical assistance in all occupational health related functions for US Grifols based employees.

Job Responsibilities:

  • Provide administrative support for HMS for US based Grifols employees workers comp billing inquiries.  May file new claims First Report of Injury Reports with carrier when instructed by Occupational Health Nurses.
  • Maintain Handicap Parking Program through spreadsheets and supplies such as tags and coordinate nurse contact for ADA evaluations.
  • Will coordinate post exposure referrals of plasma center and manufacturing employees in compliance with CFR1910.1030 and CDC regulations.  Will communicate follow up needs to management and will monitor compliance of scheduled post exposure follow-ups.
  • Medical record management to include scanning documents into medical record, forwarding medical record to the case manager handling the employee health event and retrieving labs from third party lab vendors.  Will work closely with business units to assure that all medically related documents are forwarded for processing.
  • Regularly communicate with MD offices to assure that billing information is provided.  Will assure that all needed return to work notes and medical documentation is received in a timely manner.
  • To provide HMS operations support through clinic appointment scheduling, , office supply management, answering phones, scheduling appointments for HMS sponsored events and assisting with scheduled events such as health screenings and health fairs, and providing medical surveillance forms to employees for completion prior to program testing.
  • Responsible for coordinating the scheduling of Pre-Employment physicals with candidates.  Will work closely with vendors providing physical exam to make sure that medical forms are returned in a time efficient manner.  Will troubleshoot delays when receiving forms from provider.
  • Provide assistance with computer ergonomic assessments when needed.  Assist with identifying and authorizing supplies after the assessment has been completed.
  • Assists with Flu Shot Program administrative paperwork. Scans department paperwork as determined.



Position Requirements:


  • High School Diploma or GED required.
  • Typically requires 4 years of related medical experience.
  • User knowledge of Electronic medical records, such as OHM, preferred.  
  • Must have proficient computer applications such as word, excel, PowerPoint, outlook and SAP applications. 
  • Must be proactive, results oriented, and have strong attention to detail.
  • Self-starter with good work ethic and ability to work independently with minimum supervision and use good judgment, or as a contributing member of a team.
  • Ability to effectively prioritize and manage multiple tasks to meet targeted deadlines in a fast paced critical work environment.
  • Strong interpersonal skills with the ability to interact with personnel at all levels in a team environment.
  • Excellent verbal and written communication skills.

       Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job typically requires an Associate's degree plus 2 years of experience, an equivalent could include 4 years of experience or a Bachelor's degree.



Work is performed in an office environment with exposure to electrical office equipment. Frequently sits for 6-8 hours per day. Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.   Occasionally walks and stands. Occasionally bends and twists neck.  Light to moderate lifting and carrying objects with a maximum lift of 25lbs. Frequently drives to site locations with occasional travel within the United States. Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken and written words and sentences.  Interacts with others, relates sensitive information to diverse groups. Must work with diverse groups to obtain consensus on issues.


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