This position is located at a site in Johston County.
To learn more about this job and to apply, please visit https://unc.peopleadmin.com/postings/247049
Our vision is to be the nation’s leading public school of medicine. We are ranked 2nd in primary care education among all US schools of medicine and 5th among public peers in NIH research funding. Our Allied Health Department is home to five top-ranked divisions, and we are home to 18 top-ranked clinical and basic science departments in NIH research funding.
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.
Patient Care: We will promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We will prepare tomorrow’s health care professionals and biomedical researchers by facilitating learning within innovative curricula and team-oriented interprofessional education. We will cultivate outstanding teaching and research faculty, and we will recruit outstanding students and trainees from highly diverse backgrounds to create a socially responsible, highly skilled workforce.
Research: We will develop and support a rich array of outstanding health sciences research programs, centers, and resources. We will provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our University to support outstanding research. We will foster programs in the areas of basic, translational, mechanistic, and population research.
This position will support the CATCH-Johnston program. The Patient Care Assistant is responsible for supporting care delivery as part of the interdisciplinary care team through serving as the in-person contact at the community virtual care access sites, patient resource/referral coordination, and completing initial calls to caregivers seeking care for children and adolescents in their care. Applicants may also be asked to complete tasks assigned by the Program Director and the Medical Director to support CATCH-Johnston. Such tasks include, but are not limited to, connecting with stakeholders, community education, direct patient outreach, quality metric reviews, and preventative gap closure. The Patient Care Assistant will be trained to use UNC’s electronic medical record. This is a hybrid position, with some days/times where the Patient Care Assistant will be able to work from home each week.
* Work and/or lived experience navigating the behavioral system
* Experience with outreach or community-based service models and knowledge of local community resources and service systems in program catchment area.
* Bilingual English/Spanish highly desired
* Community outreach experience in the geographic area of the program, [Johnston County], highly desired, but not required
* Telephone skills with excellent customer service techniques.
* Strong verbal, written, and interpersonal skills.
* Applicants with relevant experience, but no official post high school/GED degree or certifications, will be considered.